24 / 7 Call Center Agent - GLOBAL ASSISTANCE & HEALTH CARE, PT

GLOBAL ASSISTANCE & HEALTH CARE, PT

….. JOB VACANCY …..

Global Assistance and Healthcare, a well-established international medical assistance provider to the Insurance, Oil and Gas, Mining and other corporate sector is inviting highly motivated individuals to fill in the position of:

As a call center agent you will be responsible for:

• Handling incoming/outgoing calls, notably answering phone calls from insured person
• Checking the validity of membership 
• Identifying the level of coverage 
• Identifying the request
• Processing the request 
• Coordinating with the referral service in case of medical emergency
• Report any complaints from callers / clients

Requirements:

Education:

• University Graduate (D3 / S1 of any discipline will be an advantage)

Experience:

• Motivated junior welcome as we provide training
• Insurance and / or working call center experience background will be an advantage
  

Language:

• Perfect Bahasa Indonesia, in both spoken and written.
• Good spoken & written in English is a plus.

Other:

• Female / Male
• Willing to work on a 24 / 7 rotating shift
• Excellent interpersonal and communication skill
• Computer literate
• Fast learner and able to work under pressure
• Able to Work as Individual as well as in a Team
• Customer and Services Oriented
• Positive and outgoing attitudes

Should you interest in those positions, please send your application including resume and contact number (not more than 200KB) to:

hrd@global-assistance.net

Put Subject on E-mail: CCA_(and your full name)